Key Performance Indicators (KPIs) implemented for SEAMLESS Shared Urban Mobility

Compare Key Performance Indicators across all Living Labs. Each chart displays KPI values over time, with each living lab represented by a unique color.

The SUM Standardized Impact Evaluation Framework

Actual

Policies

1. Level of completion of SUMP measures

2. Community involvement

3. Balance of pull-push planned/implemented measures

4. Number of NSM modes integrated in the system

Transport system

7. Actual door-to-door travel time

8. Active mobility infrastructure

9. Multimodal integration in stations/stops

10. Travel cost ratio

Perceived

5. Acceptance level of planned/implemented measures

6. Intention level to use NSMs

11. Perceived door-to-door travel time

12. Perceived safety difference

13. User satisfaction

14. Perceived affordability

Modal split (main project outcome)

15a. Modal split in trips

15b. Modal split in passenger kilometers

15c. Modal split in vehicle kilometers

Impacts - Sustainability assessment

Environment

16. Greenhouse emissions

17. Air pollution

18. Noise hindrance

19. Energy consumption ratio

Society

20. Accessibility ratio

21. Vertical social equity

22. Horizontal social equity

23. Social inclusion

Economy

24. Congestion and travel delays

25. Social welfare

26. Profitability of NSM operators

27. Profitability of MaaS platforms

28. Operation revenue of NSMs

29. Service utilization rate

Showing 9 of 9 living labs • 28 KPIs • 2 years
Displayed Living Labs
Rotterdam
Penteli
Munich
Larnaca
Krakow
Jerusalem
Geneva canton
Fredrikstad
Coimbra
Policies
Balance of pull - push measures
5 living labs2 sub-indicators14 data points
Number of NSM integrated in the system
number of services integrated
8 living labs12 data points
Community Involvement
number of activities organized
7 living labs11 data points
Level of completion of SUMP measures
% of measures completed
6 living labs9 data points
Transport System - Time
Actual door-to-door travel time
time ratio of NSM+PT over private car
8 living labs7 sub-indicators46 data points
Perceived door-to-door travel time ratio
time ratio of NSM+PT over private car
8 living labs6 sub-indicators66 data points
Transport System - Safety/Comfort
Perceived safety diff
safety levels (from -5 to 5)
7 living labs6 sub-indicators54 data points
Intention level to use NSM
% of respondents intending to use of continue using NSM
8 living labs3 sub-indicators29 data points
User satisfaction
% of satisfied users
8 living labs11 data points
Transport System - Cost
Travel cost ratio
cost ratio of using NSM+PT over private car
8 living labs10 sub-indicators68 data points
Perceived affordability
% of monthly household budget spent in travelling
8 living labs11 data points
Impact - Environment
Energy consumption ratio
MJ/y
1 living lab2 data points
Air pollution emissions
tons/cap/y
1 living lab2 data points
Greenhouse emissions
tons/y/cap
8 living labs11 data points
Impact - Society
Social inclusion
% of inclusion
1 living lab2 data points
Vertical social equity
accessibility level, from -1 to 1
1 living lab2 data points
Horizontal social equity
equity level, from equity (0) to inequity (1)
1 living lab2 data points
Accessibility ratio
share of accessible infrastructure (%)
1 living lab3 data points
Impact - Economy
Congestion and travel delays
travel time ratio
4 living labs8 data points
The information presented is based on data provided directly by the participating living labs. While the platform makes this data accessible and comparable, each living lab remains responsible for the accuracy, completeness, and interpretation of the data it reports.